Designing Community Experiences

Malia Campbell - April 24, 2019

Hello! We’re back with a new post in our series about Humble Health — Myriad’s internal health and well-being program. Our previous two posts shared why and how the program was created. We are proud of the community experiences that have come out of this program. In this post, we are sharing a few of our favorites from 2017 and 2018.

THE LAUNCH / LUNCH

After our program design was finalized, it was time to plan the launch.

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We wanted the first few moments employees had with the Humble Health brand to align with our mission.

So, we launched with a potluck lunch. Employees were asked to bring a healthy dish to share with at least one seasonal ingredient.

During the event, we presented our mission and vision for Humble Health and our initial program ideas for feedback. We then led a collaborative brainstorming session so that employees could have a say in the future of the program and feel connected to its success and each other.

Traditions

Traditions bring people together in meaningful ways and turn abstract concepts or values into something more concrete. They also establish a point of consistency within a year-long program full of twists and turns. We decided that Humble Potlucks would be our program’s recurring tradition. Potlucks are communal by definition. Everyone contributes and tries new things. They are fun. We typically create a theme for each potluck and we incorporate raffles, videos, and other low key activities to ignite energy and kinship.

SMART Challenges

We divided the 2018 Humble Health calendar into three equal periods of time. Each period focused on one dimension of well-being:

Physical Activity
Nutritional Health
Stress Management and Mindfulness

Each period begins with a themed health challenge. Other events that are aligned to that specific dimension of well-being are sprinkled throughout the four months.

The challenges last between four to eight weeks. Employees set a SMART Goal of their choosing that fits within the challenge’s theme. This allows employees to take ownership of an aspect of their health that is important to them and have flexibility in the way they accomplish their goal.

 

We track progress every week on our chalkboard wall and the winners of the competition receive various prizes. Sometimes people choose the same goal as another employee so that they can hold one another accountable. For the most part, people design individual goals. Making the goals visible helps everyone know what their co-workers are focusing on so they can offer support. Visuals are also a great way to keep goals top-of-mind. A few examples of SMART Goals have included:

Bring lunch to work at least three times per week
Walk for ten minutes during the workday, four days per week
Draw three days per week

Chopped

During the nutrition-oriented SMART Challenge, we created a small pop-up experience called “Chopped.”

Hillary and I went to the Farmer’s Market and selected about 12 different vegetables from various vendors. We put each item in a brown paper bag. Employees chose a secret ingredient and had a week to make a dish at home, using the item. They also had the option to make a video about their cooking process.

This was a time for people to create something simple and fun for the sake of creating. Employees who don’t typically make videos at Myriad had a low risk opportunity to get involved in production. We watched all of the final videos at a potluck together. They were HILARIOUS and you could feel the mood lifting in the room as we watched them together.

Town Hall Breakfasts

During Town Hall Breakfasts, we provide a healthy breakfast or snack and talk as a group about health topics we are currently interested in. We also use these events as a check in point to understand what people are enjoying and what new ideas we should try for the remainder of the year.

Shred Shrine

At the end of December we hosted a surprise event called the Shred Shrine. It was a way to meet employees where they were and give them a new way to deal with their stress or tensions at the end of the year (historically, this is our busiest time).

Humble Catering

Occasionally, we provide healthy snacks for internal group events. Sometimes, Hillary and I make a dish. Other times, employees volunteer to make something.

Mindful Moments

Q4 is typically our busiest and our most hectic time of year. We wanted to help employees take care of themselves as they worked diligently to care for our clients. Mindfulness and Stress Management was our final theme of 2018. We created a “passport” with about 24 small challenges to achieve during the final months of 2018. We wanted to instill a sense of fun and empowerment in this challenge to keep spirits high and stress to a minimum.

A few examples of the small challenges included:

Visit a new place
Blast your favorite song
De-clutter your workspace
Put something colorful on your wall
Reach out to someone you miss or care about
Say something kind to yourself

Holiday Pop-Ups

During holidays, we set up small creative stations for employees to enjoy during the day.

Humble Health Communication Channels

We use a group Humble Health Slack channel as our internal communication tool. Here, we share information about upcoming events, take polls, and post helpful links to articles, books and resources. We also send out a quarterly newsletter that highlights past internal events, employee recipes, helpful articles, and industry trends.

More to Come

So far, this blog series has focused on explaining the work we did in 2017 and 2018 to bring Humble Health to life. Our final blog post is going to share some of the changes and updates that have taken place in 2019. There is one change in particular that we cannot wait to tell you about. We’ll be back in a few weeks. Take care until we meet again.